The SMART Group have recently championed the use of mobile devices to streamline the activities of our Field Marketing and Direct Sales divisions, through our exclusive partnership with InterfaceIT.

After 10 years of running sales channels for our clients, our requirements were delivered to Interface IT, who set about developing a market-leading system, simply called: iKnock.

The iKnock product from InterfaceIT is a mobile software platform that allows users to complete a range of tasks using the Apple iPad.

iKnock streamlines data processing capabilities (removing all paperwork from your mobile interactions), is equipped with geospatial mapping and tracking, allows more information to be collected and used for customer profiling and marketing, provides businesses with extensive management visibility and real-time reporting and can be customised for each particular client.

Customers will gain exclusive benefits from utilising the platform in the field including:

• Reduction in operating costs associated with data processing / scanning

• Minimising exceptions through the use of validation

• Streamlining payment processing, by offering customers industry standard security while paying by credit card and direct debit.

• Increase customer acquisition conversion rates by providing extensive customer information, and a state of the art order processing tool.

• Extensive real-time reporting around field activity, conversion rates, staff locations – allowing the business to make and implement decisions quickly and effectively.
  
  

Click here to see our latest case study using the iKnock.

For more information on InterfaceIT visit www.interfaceit.com